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Real-time AI moderation of reviews
Safeguard your customers and brand from harmful content such as fake reviews, spam, hate speech, foul language, and revealing of personal information.
Utopia AI Moderator moderates the text and images in customer reviews, in any language. It offers higher quality, faster implementation and lower costs compared to traditional content moderation tools.
Real-time, 24/7
Utopia AI analyses the text and images in every new customer review and publishes or rejects them in milliseconds. Real-time moderation speeds up the publishing and improves the user experience.
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Highest accuracy rate
Utopia AI leverages advanced statistical modelling and computational linguistics to understand the semantic meaning in the content. This enables it to be much more accurate in detecting unacceptable content than traditional rule-based tools, resulting in the highest automation rate in the market.
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Follows your unique guidelines
You define your moderation policy. Utopia AI learns what is acceptable and what is not from your earlier human moderation decisions. This includes your product categories, rules and policies as well as reasons for rejecting reviews.
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Utopia AI understands all languages in the world. It can also handle spelling errors, social media language, slang, use of informal grammar or unusual meanings of words. It is the only true language-agnostic moderation tool in the world.
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Fastest to integrate in the market
Building a unique, tailor-made Utopia AI model takes only 2 weeks. Utopia AI Moderator is a SaaS solution and your IT will be able to integrate your database with Utopia API in a few days.
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Safeguarding your customers and brand
Enabling safe and enjoyable shopping experiences by weeding out unacceptable reviews. Fraud, spam, toxicity and abuse are all effectively filtered out.
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Benefits
Safeguard your customers and brand from harmful content such as fake reviews, spam, hate speech, foul language, and revealing of personal information.
Better experience for customers
Advanced AI based moderation increases the quality of customer reviews and gets them published faster. Reviews that don’t meet your community guidelines are automatically filtered out.
Fast integration
Tailor-made moderation model is built in 2 weeks, learning your exact policies automatically. Integration to Utopia SaaS platform takes only 2–3 days. There is no need for manual word list based rule-setting or lengthy configuration period.
Reduced operational costs
Up to 99% automation rate reduces the need for manual moderation drastically. Quality assurance, maintenance and updates are all part of Utopia’s service.
