AI-powered marketplace content moderation tool

Enable real-time publishing of sales ads, and safeguard buyers and sellers from fraud, spam and abuse.

Utopia AI Moderator delivers marketplace content moderation for text and images in sales ads and chat messages, in any language. It offers higher quality, faster implementation and lower costs compared to traditional content moderation tools.

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Trusted by leading brands

Automation with our patented AI technology increases quality, removes publishing delay and reduces costs for our customers.

Real-time text and image moderation

Utopia AI delivers advanced marketplace content moderation, analyzing the text and images in every new sales ad and chat message, and returns publishing approval or rejection in milliseconds. Real-time moderation speeds up the publishing and improves the user experience.

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Automation rate up to 99.9%

Utopia AI leverages advanced statistical modelling and computational linguistics to understand the semantic meaning in the content. This marketplace content moderation approach enables it to be much more accurate in detecting unacceptable content than traditional rule-based tools. This results in the highest automation rates in the market.

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Your rules, our tool

We don’t define your moderation policy. You do. Utopia AI learns from your earlier human moderation decisions what is acceptable and what is not. This includes your product categories, rules, policies, legislations as well as reasons for declining ads and rejecting messages.

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Available on all languages

Utopia AI understands all languages in the world. Our marketplace content moderation solution can also handle spelling errors, social media language, slang, use of informal grammar or unusual meanings of words. It is the only true language-agnostic moderation tool in the world.

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Fastest to integrate in the market

Building a unique, tailor-made Utopia AI model takes only 2 weeks. Utopia AI Moderator is a SaaS solution and your IT will be able to integrate your database with Utopia API in a few days.

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Safer community

Empowering safe and enjoyable shopping and selling experiences through effective marketplace content moderation by weeding out low quality ads and inappropriate messages and behaviour. Toxicity, harassment, abuse and spam are all effectively filtered out.

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Common e-Commerce review content moderation challenges resolved

Fake reviews & review bombing

Protect against competitors and bots attempting to manipulate ratings.

Offensive content

Filter out inappropriate language and harmful content automatically.

Personal data exposure

Prevent accidental sharing of sensitive personal information.

Spam & promotional content

Keep review sections clean and relevant for your customers.

Make your marketplace safer, without slowing it down

See how Utopia AI can help you detect fraud, filter harmful content, and deliver a safer buying and selling experience.

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Marketplace content moderation benefits

Higher quality marketplace content moderation, faster implementation, and lower costs compared to traditional moderation tools.

Better experience for buyers and sellers
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Advanced AI-based marketplace content moderation increases the quality of ads and gets them published faster. Unacceptable messages are automatically filtered out. This way, Utopia AI ensures fast and pleasant transactions between buyers and sellers.
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Fast integration
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Tailor-made marketplace content moderation models are built based on your exact requirements, automatically, in just 2 weeks. Integration with the Utopia SaaS platform takes only 2–3 days, with no need for manual rule-setting or lengthy configuration periods.
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Reduced operational costs
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With up to 99% automation, our marketplace content moderation solution drastically reduces the need for manual review. Quality assurance, maintenance, and updates are all included as part of Utopia’s service.