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Real-time review moderation for
E-commerce stores
Safeguard your customers and brand from harmful content such as fake reviews, spam, hate speech, foul language, and the revealing of personal information with review moderation.
Utopia AI Moderator moderates both text and images in customer reviews for e-commerce stores, in any language. It offers higher quality, faster implementation, and lower costs compared to traditional review moderation tools.
Real-time, 24/7
Utopia AI analyses the text and images in every new customer review and publishes or rejects them in milliseconds. Real-time review moderation speeds up the publishing process and improves the user experience.
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Highest accuracy rate
Utopia AI leverages advanced statistical modelling and computational linguistics to understand the semantic meaning in the content. This enables it to be much more accurate in detecting unacceptable content than traditional rule-based tools, resulting in the highest automation rate in the market.
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Follows your unique guidelines
You define your review moderation policy. Utopia AI learns what is acceptable and what is not from your earlier human moderation decisions. This includes your product categories, rules, policies, and reasons for rejecting reviews.
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Available on all languages
Utopia AI understands all languages in the world. It can also handle spelling errors, social media language, slang, informal grammar, or unusual meanings of words. It is the only true language-agnostic review moderation tool in the world.
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Fastest to integrate in the market
Building a unique, tailor-made Utopia AI model takes only 2 weeks. Utopia AI Moderator is a SaaS solution and your IT will be able to integrate your database with Utopia API in a few days.
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Safeguarding your customers and brand
Enabling safe and enjoyable shopping experiences by weeding out unacceptable reviews. Fraud, spam, toxicity, and abuse are all effectively filtered out through AI-powered review moderation.
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Benefits of Utopia AI review moderation
Protect your E-commerce store from harmful content such as fake reviews, spam, hate speech, foul language, and the revealing of personal information through advanced review moderation.
Better experience for customers
Advanced AI-based review moderation increases the quality of customer reviews and gets them published faster. Reviews that don’t meet your community guidelines are automatically filtered out.
Fast integration
Utopia AI’s review moderation model is built in 2 weeks, learning your exact policies automatically. Integration to Utopia SaaS platform takes only 2–3 days. There is no need for manual word list-based rule-setting or lengthy configuration periods.
Reduced operational costs
Up to 99% automation rate reduces the need for manual review moderation drastically. Quality assurance, maintenance, and updates are all part of Utopia’s service.
