Empower Support Agents to be at their best so players can come back to the game ASAP.
How to ensure your players are engaged? Do you know what they want and need? Can you support them as effectively as you would want to in order to prevent player churn?
Utopia AI Player Support provides you with new insights into your Players Experience and how to bring it to the next level, exceeding their expectations and boosting retention.
Utopia AI understands and learns from the conversation exchange between players and agents, by analyzing the semantic meaning and tone within text.
Added to this, our solution is able to detect the early signals that will empower you to prevent user churn, through unstructured conversational data (chat, support emails, forums, etc).
When it comes to Player Support, time is of the essence, understanding what tickets need immediate assistance and channeling them to the right Agent will:
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Book a free 30-minute consultation with one of our AI experts to:
Evaluate your current solutions
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Discuss your topics of choice and get detailed answers
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